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OUR LOYALTY IS TO OUR CUSTOMERS. You are the people who are the most important to us. We will always try our best to satisfy you. The workmanship of all our apparatus is always guaranteed. We will gladly replace a defective item. Our return policy prohibits you from sending anything without an authorization. Call first for return authorization.
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When you purchase a magic trick, you purchase a secret. You can't return a secret! All Sales Final.
We try to describe our items in a fair and true way. If you are a beginner to this wonderful hobby ask us about an effect before you buy it. We will give you honest answers to how easy or difficult the effect will be for the average person to learn.
We do not recommend fire of chemical magic to anyone who is not a professional. We never knowingly sell fire or chemical magic to children. Parents need to supervise their children in whatever they purchase. Once an effect leaves our building we have no control how it is used. Therefore we accept no liability on a product's use of misuse.
Prices sometimes change. We will make every effort to adhere to the prices in our catalogue. However the prices are subject to change without notice.
If we are out of an item and expect it in shortly we will charge you for the item and send it to you freight prepaid when it arrives at our shop. If we feel that the item will not be in for a while, we will back order the item without charging it to you. When it comes in we will send it at a reduced freight charge and charge you for the item at that time.
If you prepay an item and we do not have it in stock or expect it in the near future. We will issue a credit that is good on anything else. If you want a refund for an item under this circumstance just send back the credit and a short note.
We send 98% of our orders out the same day. We have nearly all the items in this catalog in stock at all times. We are sometimes at the mercy of other manufactures when we back order an item.
We accept most credit cards including Visa, Master Card, American Express and Discover.
We extend credit only to Wholesale Accounts that have established themselves with us. To get our wholesale catalog you must send us your tax number on a business letterhead. You must buy quantities of an item to receive wholesale prices.